HR-INFO
Effective Date: 2026
HR-INFO respects the importance of privacy and is committed to handling personal information responsibly, transparently and with appropriate care.
As an established Australian provider of HR systems, workplace resources and digital business solutions, we recognise that trust is earned not only through the quality of our services, but through the way we manage information entrusted to us.
This Privacy Policy outlines how personal information may be collected, used, stored and protected when you visit HR-INFO.com, purchase products, submit enquiries or otherwise interact with our website and services.
1. Our Commitment to Privacy
We aim to collect only information that is reasonably necessary to operate our business, provide our products and services, improve user experience and meet relevant legal or operational obligations.
We do not sell personal information to third parties.
2. Information We May Collect
Depending on how you interact with HR-INFO, we may collect information such as your name, contact details, business information, account details, order history, enquiry submissions and other information voluntarily provided by you.
We may also collect technical and website usage information including browser type, device information, IP address, pages visited, referral sources and general analytics data to help improve website functionality and performance.
Where purchases are made, transaction records and payment confirmations may also be received, although full payment card details are processed securely through authorised third-party payment providers.
3. How Information Is Used
Information collected by HR-INFO may be used to provide products and services, process transactions, manage customer accounts, deliver downloadable resources, respond to enquiries, provide customer support and improve our website experience.
We may also use information to communicate important service updates, relevant product information, new releases, business insights or marketing communications where permitted by law or where consent has been provided.
Operationally, information may also assist with fraud prevention, website security, internal reporting and compliance obligations.
4. Digital Products & Customer Access
Where digital products, templates, downloads or licensed resources are purchased, personal information may be used to facilitate delivery, maintain access records, provide customer support and communicate future updates relevant to that purchase.
5. Cookies & Website Technologies
HR-INFO may use cookies and similar technologies to improve website performance, remember user preferences, measure visitor engagement and support marketing effectiveness.
These technologies help us better understand how visitors use the site so we can continue improving content, navigation and customer experience.
Most browsers allow users to control or disable cookies through individual settings.
6. Disclosure to Service Providers
From time to time, HR-INFO may engage trusted third-party providers to assist with services such as payment processing, website hosting, analytics, email communications, software systems or professional advisory support.
Where this occurs, information is only shared where reasonably necessary for legitimate business operations and subject to appropriate safeguards.
7. Data Security
We take reasonable technical and organisational measures to help protect personal information from misuse, unauthorised access, loss, interference or disclosure.
While no online environment can ever be guaranteed completely secure, we continually value prudent security practices and responsible data handling.
8. Marketing Communications
Where you subscribe to updates or engage with HR-INFO communications, we may occasionally send relevant information relating to workplace insights, product releases, updates or services.
You may opt out of marketing communications at any time using the unsubscribe link provided or by contacting us.
9. Access, Updates & Corrections
You may request access to personal information we hold about you, or request correction of inaccurate or outdated information, subject to applicable legal and administrative requirements.
10. Retention of Information
Information is retained only for as long as reasonably necessary for legitimate business purposes, contractual obligations, legal compliance, dispute resolution, taxation requirements or operational record keeping.
11. External Websites
Our website may contain links to third-party websites or external resources for convenience or reference. HR-INFO is not responsible for the privacy practices, content or security standards of third-party websites.
12. Changes to This Policy
This Privacy Policy may be updated periodically to reflect legal developments, operational changes, website improvements or evolving business practices.
The most current version will always be published on this page.
13. Contact Us
For privacy-related enquiries or requests, please contact HR-INFO through our website contact page.
14. Australian Privacy Context
HR-INFO values responsible information handling and aims to operate consistently with relevant Australian privacy principles and sound commercial practice where applicable.
HR-INFO
Trusted HR Solutions for Australian Businesses Since 1998