“ Interpersonal skills for engaging with bosses and team members are crucial to career success. The way we communicate is central to our success in our personal and professional lives.”
Author: Liz Cassidy of Third Sigma International
Better communications skills and good relationships with other people improve career prospects.
| Handbook Contents: |
Page |
| Introduction | 4 |
| Effective Communication | 5 |
| Intentions | 7 |
| Attention | 8 |
| Listening | 9 |
| Getting started – the 5 Principles of Dialogue | 11 |
| Interpersonal Relationships - Understanding Personalities | 16 |
| Communicating with Others | 22 |
| Effective Requests | 23 |
| Questions | 24 |
| Promises and Commitments | 27 |
| Verbal and Non Verbal Communication | 28 |
| Rapport | 30 |
| For the Curious | 36 |
| Who is Third Sigma International? | 37 |
Better communications skills and good relationships with other people improve career prospects.
