Place Customers 1st and Success will follow. Part of our mission is to continuously and consistently Exceed our Customers Expectations.
We strive to deliver this mission through following our stringent customer service guidelines and service level benchmarks.
Subscribe-HR offers multiple levels of Support which can be selected based on your requirements.
The two levels of Support are Gold and Gold+. Please ask us for further details about the support level that suits. Your Client-Zone allows you to manage your Subscription as well as access supporting information like, Training Manuals, Project Implementation Framework Documentation and Specification Requests/Sign-off. Support questions and issues can also be logged through your Client-Zone.
Support Documentation and Features that are accessible via the Client Zone are:
- Training Manuals
- Screen Casts
- Webinar Training Recording
- Specification Request
- Issue Logging and Management
- Specification Templates and Request
- Data Upload Templates and Guide
- Security Group Configuration and Standard Set-up
- Standard List of Reports
